Terms of Service

These terms govern your use of BruBiz — the subscription you pay for, the website we host for you, and the ordering and booking systems your customers use. Please read them before you sign up.

Last updated 29 August 2026

1. Who we are

BruBiz is a service operated by H Biznees Enterprise, a business registered in Brunei Darussalam under registration number P30017653. In these terms, “BruBiz”, “we”, “us” and “our” mean H Biznees Enterprise trading as BruBiz.

We operate the website at brubiz.com, the subscriber dashboard, and the storefronts we host for our subscribers on subdomains of brubiz.com. Together these are the “Services”.

You can reach us at support@brubiz.com or through the contact form.

2. Who these terms apply to

BruBiz sits between two different groups of people, and these terms do not treat them the same way. Which parts apply to you depends on which one you are.

  • Subscribers — businesses that pay us for a plan and run a storefront on BruBiz. Where these terms say “you”, they mean a subscriber. Almost all of this document is addressed to you.
  • Customers of a subscriber — people who visit a storefront such as yourfavouritecafe.brubiz.com, place an order, or make a booking. You are buying from that business, not from us. Section 3 is written for you.
  • Visitors — anyone browsing brubiz.com or our public business directory. Sections 10, 18 and 22 to 28 apply to you.

By using the Services in any of these capacities, you agree to these terms. If you do not agree, please do not use the Services.

3. If you bought from a business on BruBiz

We are not the seller. When you order food, book an appointment, or pay a deposit through a storefront hosted on BruBiz, your contract is with that business — not with us. We provide the software the business uses to take your order. We do not handle your payment, hold your money, prepare your order, or deliver it.

This matters in practice, so to be specific:

  • Payments go directly to the business. Whether you pay cash on collection, transfer to a bank account, or scan a QR code, the account details shown to you belong to the business you are buying from. Money does not pass through BruBiz at any point.
  • Refunds, cancellations, complaints and disputes about an order or booking are between you and that business. Contact them using the details on their storefront. We have no authority to issue a refund on their behalf.
  • Prices, product descriptions, photographs, opening hours, halal or dietary claims, and availability are published by the business. We do not verify them.
  • The business decides what happens to your details. Your name, contact details and order history belong to that business as the data controller; we store them on its behalf. See our Privacy Policy for what this means and who to ask about your data.

If a business hosted on BruBiz is behaving unlawfully, or its storefront contains content that infringes your rights, please tell us at support@brubiz.com — see sections 10 and 19. We can act on the storefront even though we cannot resolve your order.

4. Eligibility and your account

Who may subscribe

To subscribe you must be at least 18 years old and able to enter into a binding contract, and you must be authorised to act for the business you are signing up. Storefronts hosted on BruBiz are intended for a general audience; if you are under 18, please only use them with the involvement of a parent or guardian.

How accounts are created

We do not currently offer public self-service sign-up. Accounts are created by us as part of a guided onboarding: you enquire, we prepare a quotation and usually a free demo, and once you decide to proceed we create your account and issue your invoice. We send your login details to you directly — normally over WhatsApp — after payment has been received.

The password we issue is temporary and is intended to be changed immediately. If we ever re-issue your login details, any password previously given to you stops working and everyone signed in to your account is signed out. That is deliberate.

Keeping your account secure

You are responsible for your login details and for everything done through your account, including by staff you invite (section 14). Keep your password confidential, do not share a single login between people, and tell us immediately at support@brubiz.com if you believe it has been compromised. You agree to give us accurate information and to keep it up to date.

Our access to your account

Our staff can access your dashboard to provide support, troubleshoot a problem, or investigate a breach of these terms. Where we do so by signing in as you, a banner is displayed in the dashboard for the duration, and the access is recorded in our internal audit log. We do not use this access to read or use your business data for any other purpose.

5. The Services and your plan

BruBiz gives your business a hosted website at yourname.brubiz.com, a dashboard to manage it, and — depending on your plan — an online ordering system, an appointment and resource booking system, or both. Hosting, software updates, bug fixes and support are included in every paid plan.

Plans

  • Standard — your storefront plus one of the two systems: ordering or bookings. You choose which at onboarding.
  • Standard Plus — your storefront plus both ordering and bookings.
  • Custom — Standard Plus together with bespoke work, scoped and priced by quotation.

Current prices are on our pricing page and are confirmed in your quotation before you commit. Features outside your plan are not available to you, and switching your Standard plan from one system to the other, or upgrading to Standard Plus, is a change to your subscription that we will re-quote.

Logins

Every paid plan includes two logins: your own manager account plus one additional team member. Additional logins are available as an add-on, quoted on request — just ask and we will confirm the price for your account.

Things we do not currently provide

To set expectations plainly, the following are not part of the Services today: card payment processing, and email hosting or mailboxes at your own domain. Some of these are planned; none of them are promised, and you should not subscribe in reliance on a feature that does not yet exist.

Your own domain name, a design written for you, extra logins and removal of our branding are available as paid add-ons, quoted per business and billed alongside your subscription (section 6). They are not included in any plan.

Features still in development

We may describe features we are working on, show them to you, or give you early access to something still being finished. Anything of that kind is indicative, not a commitment: a roadmap, a demo, a screenshot or a conversation about what is coming does not form part of this agreement, and timing and detail can change or be dropped altogether.

What you are buying is the plan described in your quotation and working today. If a specific feature is the reason you are subscribing and it does not exist yet, say so before you commit and we will either write it into your quotation as Custom work or tell you plainly that we cannot promise it.

6. Fees and payment

What you pay

Your subscription is billed monthly or yearly in advance, at the rate set out in your quotation. A one-time setup fee also applies to get your site built and live; it is quoted up front and charged once. All amounts are in Brunei Dollars (B$).

Add-ons are recurring, not one-off. Your own domain name, a bespoke design, extra logins and removal of our branding are each quoted separately and then charged on every invoice for as long as you keep them, because they cost us something every cycle rather than once at setup. Your quotation and invoices show them as their own lines. Cancel an add-on by telling us, and it comes off from your next invoice onwards.

How you pay

We currently accept bank transfer only. We do not accept credit or debit cards and we do not store card details. Our billing cycle is manual and deliberate: we issue you an invoice, you transfer the amount, and we confirm and issue a receipt. Invoices, quotations and receipts each carry their own document number, fixed at the time we issue them.

Taxes

There is no goods and services tax in Brunei Darussalam at the time of writing, and our prices include all charges payable to us. If a tax, levy or duty on the Services is introduced or becomes payable, we may add it to your invoice, and we will tell you before we do. You are responsible for your own business taxes.

Price changes

We may change our prices. If we change the price of a plan you are already on, we will tell you before your next renewal, and the new price will only apply from that renewal onwards — never mid-term. If we have quoted you a rate, we will honour that rate for your current term.

Late payment

If an invoice is not paid by its due date, we may suspend your site in accordance with sections 7 and 16. We will always contact you first.

7. Renewal, cancellation and refunds

Your subscription does not renew automatically. We have no standing authority to take money from you, so nothing is charged unless you choose to pay the next invoice. You will never be billed by surprise.

Renewal

Before your subscription expires we will email you and ask whether you want to continue. If you do, we issue the next invoice and your term continues on payment.

If you do not renew

Your account enters a three-day grace period after the expiry date, during which your site stays online. If we have not received payment by the end of that period, your site is locked and stops being publicly available. Locking is not deletion — your content, orders and bookings remain intact, and paying the outstanding invoice restores the site. See section 17 for what happens if an account stays unpaid.

Cancellation

You can cancel at any time by telling us — email, WhatsApp or the contact form are all fine. Cancellation takes effect at the end of the term you have already paid for; your site stays up until then.

Refunds

Fees already paid are non-refundable, including the setup fee and the unused part of a term you cancel early. This is because our costs are incurred up front — the site is built, hosted and supported for the whole period. Nothing in this section limits any right you have under Brunei law that cannot be excluded by agreement, and if we have made a genuine billing error we will of course correct it.

If something has gone wrong and you are unhappy, please write to us at support@brubiz.com before cancelling. We would rather fix it.

8. Your subdomain

Your storefront is published at a subdomain of a domain we own, in the form yourname.brubiz.com. We licence that subdomain to you for as long as your subscription is active. You do not own it, and it cannot be sold or transferred to anyone else.

We choose subdomains with you at onboarding, and we may refuse or reclaim one that impersonates another business or public body, that infringes someone else’s trade mark, that is registered for resale rather than use, or that is offensive. If we need to change your subdomain we will discuss it with you first, except where we are required to act immediately.

When your subscription ends, the subdomain stops serving your site and may be reissued. Because you do not control the domain, links, QR codes and printed material pointing at it will stop working — please bear that in mind before printing anything in volume.

Using your own domain instead

You can have your storefront served at a domain you own — a paid add-on, set up by us on request. You buy and keep the domain from your own registrar; it stays yours, and we never take ownership of it.

  • You point the domain at us. We give you the exact DNS records to add. Adding them, and keeping them correct, is your responsibility because only you control your registrar account.
  • We provide the HTTPS certificate at no extra charge. You do not need to buy an SSL product from your registrar — one bought there cannot be used here.
  • Certificates renew automatically, but the renewal depends on your DNS continuing to point at us. If those records are changed, removed, proxied through another service, or the domain is allowed to expire, your site can stop loading or show visitors a security warning. We are not responsible for an outage caused that way, though we will always help you fix it.
  • Switching costs you some continuity. Your subdomain and your own domain are different web addresses, so any customer part-way through an order at the moment of the switch will lose their basket, and search engines take a while to re-rank the new address. We will pick a quiet time with you.
  • When the add-on or your subscription ends, we stop serving the domain and remove its configuration from our servers. The domain remains yours; pointing it somewhere else is then up to you.

9. Your content and who owns it

Your content stays yours. Your business name, logo, menu, prices, photographs, service descriptions and everything else you put on your site remain your property. We do not acquire ownership of any of it, and we do not sell it, license it to anyone else, or use it to build products.

To run the Services at all, we need your permission to handle that content. You therefore grant us a non-exclusive, worldwide, royalty-free licence, for as long as you are a subscriber, to host, store, copy, back up, reformat and publicly display your content — but only for the following purposes:

  • operating, displaying and delivering your storefront to your customers;
  • making backups and keeping the Services working reliably;
  • listing your business in our public business directory — tell us if you would rather not be listed;
  • providing you with support, and investigating a report that your site breaches these terms or the law.

This licence ends when your content is removed or your account is deleted, except for backup copies that expire on our normal backup cycle.

Showing you as a customer

We would like to be able to name your business and show your logo and a screenshot of your site as an example of our work, on brubiz.com and on social media. You give us permission to do so, and you can withdraw it at any time by telling us — we will stop using it going forward.

You are responsible for what you publish

You confirm that you own your content or have the rights to use it, and that publishing it through BruBiz does not infringe anyone else’s rights or break any law. That includes photographs you did not take yourself, fonts, music, and images of identifiable people. Please do not upload a photograph you found through a search engine.

Feedback

If you suggest an improvement to BruBiz, we may implement it without owing you anything, and you will not acquire any rights in the Services by having suggested it. We are always glad to receive suggestions, and we do not claim ownership of anything else you send us.

10. Acceptable use

BruBiz exists for you to run a real business, and commercial use of your own storefront is exactly what you are paying for. What follows are the limits.

You must not use the Services to

  • break any law of Brunei Darussalam, or sell goods or services that require a licence or approval you do not hold — this includes food and beverage, health and medical services, pharmaceuticals, financial services, and travel;
  • sell or promote anything unlawful in Brunei, including alcohol and pork products offered contrary to law, controlled substances, weapons, gambling, counterfeit or pirated goods, or stolen property;
  • make a halal claim, a health claim, or a certification claim you cannot substantiate;
  • impersonate another business or person, or pass yourself off as affiliated with, endorsed by, or part of BruBiz;
  • publish material that is defamatory, obscene, harassing, or that promotes hatred or violence against any person or group;
  • infringe anyone’s copyright, trade mark, or other intellectual property rights;
  • send spam, or use contact details collected through your storefront to send marketing that the recipient did not ask for;
  • run a phishing, deceptive-pricing, advance-fee or other fraudulent scheme;
  • upload malware, or content designed to attack a visitor’s device or browser.

You must not attack or abuse the platform

  • attempt to access another subscriber’s account, data, dashboard or storefront administration, or any part of our systems you have not been given access to;
  • probe, scan, or test the security of the Services, or circumvent rate limits, authentication, permission checks or any other protective measure;
  • reverse engineer, decompile or copy the software behind the Services, except where the law expressly permits it;
  • scrape or systematically harvest data from BruBiz — including our business directory and other subscribers’ storefronts — or use automated tools that place an unreasonable load on the Services;
  • resell, sublicense or rent your access to the Services to a third party, or operate storefronts on behalf of other businesses as an agency, without our written agreement;
  • use the Services to build or assist a competing product.

Nothing here stops you from writing publicly about your experience of BruBiz, including criticism of it.

If you find a security vulnerability, please report it to support@brubiz.com rather than exploiting or publishing it. We will not pursue anyone who reports a genuine issue responsibly and gives us a reasonable chance to fix it.

11. Running your business through BruBiz

You are the seller; we are the software. Every order, booking, deposit and payment taken through your storefront is a transaction between you and your customer. We are not a party to it, we are not an agent for either side, and we never receive, hold or handle your customers’ money.

As the business, you are responsible for:

  • Your bank details. The account customers pay into is the one you enter in your dashboard. Check it carefully — we display exactly what you configure, and we cannot recover a payment sent to a wrong account.
  • Fulfilling what you sell — preparing orders, honouring bookings, delivering, and dealing with cancellations, refunds and complaints.
  • Accurate prices and descriptions. Prices, delivery fees and any discounts are calculated by our system from the figures you enter; the figures are yours.
  • Your promotions. If you publish a promotional code, you are bound by it as your customers understand it.
  • Your legal obligations to your customers — consumer protection, receipts and record-keeping, business licensing, food safety and hygiene, and tax.
  • Your customers’ personal data. You decide what you collect and why; we store and process it for you. Section 21 and our Privacy Policy set out how this works.

We provide the tools; we do not verify your business, your licences, your stock or your claims, and we do not supervise how you trade.

12. Emails sent through BruBiz

BruBiz sends emails on your behalf — order confirmations, booking confirmations and reminders, and similar messages to your customers.

These are sent from our email address, showing your business name as the sender, with your own address set as the reply-to so that replies reach you. We do this because mail providers check whether the sending server is authorised for the address in the “from” field, and ours is not authorised for yours — sending as you directly would get your customers’ confirmations filed as spam or rejected outright.

Because these messages are authenticated by our domain, you may not choose a sender name that suggests the message comes from BruBiz itself, from a bank, or from any other institution. We block such names automatically.

Depending on your plan and settings, you may be able to reword the customer-facing emails your storefront sends. You are responsible for what you write in them, and the same acceptable-use limits in section 10 apply. You may not use the Services to send bulk marketing email.

We make reasonable efforts to deliver these messages and retry those that fail, but email delivery depends on providers outside our control, and we do not guarantee that any particular message arrives. Do not rely on an email alone where a missed message would cause real harm.

13. BruBiz attribution

Your storefront carries a small “Powered by BruBiz” credit, and the emails sent through the platform carry a similar line. This attribution is part of what makes the price of the Services possible, and it is ours rather than yours to remove.

You may not remove, hide, obscure or alter it. If you would like a storefront without our branding, that is a white-label arrangement — talk to us and we will quote for it.

14. Team members and access

Your plan includes a set number of logins (section 5). The manager account — yours — can invite team members and choose what each of them can see and do: orders, bookings, messages, store settings, website content, or analytics.

Some things are never delegable and remain restricted to the manager account: billing, your bank details, team management, maintenance mode, your customers’ email addresses, your business’s own identity details, and deleting the account.

You are responsible for the people you invite and for everything they do with the access you grant. Remove a team member promptly when they leave. If you exceed the number of logins your plan allows — for example after a downgrade — the most recently added team members will lose access until you free up a seat or add one. The manager account is never locked out.

15. Availability, changes and support

Availability

We work to keep the Services available and running well, but we do not offer a guaranteed uptime level, and the Services are provided without a service-level agreement. There will be times when the Services are unavailable — planned maintenance, upgrades, a fault, or something outside our control such as a failure at our hosting provider, a network problem, or a power outage.

We will give you notice of planned maintenance where we reasonably can. You can also put your own site into maintenance mode from your dashboard whenever you want to take it offline temporarily.

Changes to the Services

BruBiz is actively developed and changes regularly. We may add, change or remove features. If we remove or materially reduce a feature that your plan is built around, we will tell you in advance and, if you no longer want the Services as a result, you may cancel and we will refund the unused portion of your current term — despite section 7.

Support

Support is included in every paid plan and is provided by email, the contact form, and WhatsApp during normal business hours in Brunei. We aim to respond quickly but do not commit to a specific response time. Support covers using the Services, faults and bugs; it does not include writing your content, designing artwork, or work outside your plan, which we are happy to quote for separately.

16. Suspension and termination

By you

You may cancel at any time under section 7.

By us

We may suspend or terminate your access if:

  • an invoice remains unpaid after the grace period in section 7;
  • you breach these terms, in particular section 10;
  • your use puts the Services, other subscribers, or anyone’s safety at risk, or exposes us to legal liability;
  • we are required to do so by law or by a competent authority.

Except where the problem is serious, unlawful or urgent, we will contact you first, tell you what the issue is, and give you a reasonable opportunity to put it right. Suspension is normally the first step and takes your site offline without deleting anything.

We may also stop offering the Services altogether. If we do, we will give you at least 30 days’ notice, refund the unused portion of your current term, and give you a reasonable period to export your data.

17. What happens to your site and data

When your subscription ends, for whatever reason:

  • Your storefront stops being publicly available and your subdomain may be reissued (section 8).
  • Your data is not deleted immediately. Accounts are first deactivated and retained for up to 90 days, so that a site taken down for non-payment or by mistake can be restored in full if you come back or the problem is resolved.
  • You can ask us for a copy of your data — your site content, orders, bookings and contact enquiries — at any point during that 90-day window. Please ask promptly; we will provide it in a common machine-readable format at no charge.
  • After that, we delete it permanently. We will give you notice before we do. Deletion is not reversible, and copies may persist in backups until those backups expire on their normal cycle.

You can also ask us to delete your account and its data at any time, and we will do so — subject to anything we are required to keep for legal, tax or accounting purposes, such as invoices and payment records.

Keep your own copies of anything you cannot afford to lose. We take regular backups as a matter of course, but backups are our operational safety net rather than an archival service we offer to you, and you should not treat BruBiz as the only place your business records exist.

18. Our intellectual property

The Services — the software, the dashboard, the storefront templates and designs, the BruBiz name and logo, and everything on brubiz.com other than subscriber content — belong to us or our licensors, and are protected by copyright, trade mark and other laws.

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services to operate your own business storefront for as long as your subscription is active. That is the whole of what is granted; we keep every other right.

You may not copy, modify, distribute, sell or lease any part of the Services or the software behind them, or use the BruBiz name or logo without our permission — except that you may of course say truthfully that your website runs on BruBiz.

A design or template we build for you as part of Custom work is yours to use on BruBiz; the underlying platform, framework and components remain ours.

20. Third-party services

The Services rely on and connect to services we do not control. Where your storefront embeds a map, it is served by Google. Emails are delivered through a third-party mail provider. Our servers are operated by a hosting provider. Your storefront may link to WhatsApp, to social media accounts you add, or to other sites.

We are not responsible for those services, their availability, or their terms and privacy practices, and linking to a site is not an endorsement of it. Your use of them is governed by their own terms. Our Privacy Policy lists the providers who handle personal data for us.

21. Privacy and data protection

Our Privacy Policy forms part of these terms and explains how we handle personal information.

In short, there are two distinct relationships. For your own account data — your name, contact details, billing records and how you use the dashboard — we decide how it is handled, and we are responsible for it. For your customers’ data — the orders, bookings, enquiries and payment proofs that come through your storefront — you decide what is collected and why, and we process it on your instructions and on your behalf.

That second relationship carries obligations for both of us. We will process your customers’ data only to provide the Services to you, keep it secure, restrict access to staff who need it, not sell it or use it for our own marketing, and return or delete it as set out in section 17. You will collect it lawfully and fairly, tell your customers what you do with it, publish your own privacy information where you are required to, and only ask us to do things with it that are lawful.

Your data is stored on servers located in Singapore, and some providers we use operate elsewhere. By using the Services you accept that personal data is transferred and stored outside Brunei.

22. Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent the law allows, we exclude all warranties, conditions and representations that are not expressly set out in these terms — including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

In particular, we do not warrant that the Services will be uninterrupted, timely, secure or error-free, that defects will be corrected, that your site will achieve any particular level of traffic, search ranking, sales or business result, or that data will never be lost or corrupted.

We do not verify, endorse or take responsibility for anything published by our subscribers, or for the goods and services they sell.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

23. Limitation of liability

To the fullest extent permitted by the laws of Brunei Darussalam, and subject to the carve-out in the last paragraph of section 22:

We exclude all liability to you for any claim arising out of or in connection with these terms or the Services, whether in contract, tort (including negligence), under statute or otherwise — including loss of profits, revenue, business or anticipated savings, loss of goodwill, business interruption, and loss or corruption of data, whether direct, indirect or consequential, and however caused.

Fees already paid are non-refundable (section 7), and no refund, credit or other compensation is available as a remedy for a claim connected with these terms.

This reflects the price of the Services. A subscription costing a few Brunei dollars a month is only possible because we do not carry the commercial consequences of a fault as a cost of running the platform. If your business needs a contractual assurance beyond this — an uptime commitment, an insurance-backed guarantee, a negotiated liability position — please talk to us before subscribing; this agreement does not provide one.

How claims are counted

A series of connected events counts as one claim, not several. Where more than one claim arises from the same underlying cause, or from a continuing state of affairs, they are treated together and the date of the first one applies to all.

Time limit

Any claim must be brought within twelve months of the date you first became aware, or ought reasonably to have become aware, of the circumstances giving rise to it. After that, the claim is time-barred. This is shorter than the general limitation period, and it is here so that a dispute about a B$8 subscription cannot surface years later when the records, the code and the people involved have all moved on.

This section outlives the agreement

Sections 22 and 23 continue to apply after your subscription ends, in relation to anything that happened while it was running. Ending the agreement does not reopen liability that was excluded while it was in force.

24. Indemnity

You agree to indemnify us against any claim, loss, liability, cost or expense (including reasonable legal costs) brought by a third party and arising from:

  • your content, or the goods and services you sell;
  • your breach of these terms or of any law;
  • your handling of your customers’ personal data, or instructions you give us in relation to it; or
  • a dispute between you and one of your customers.

We will tell you promptly about any such claim, will not settle it without your agreement, and will let you take over its defence if you wish to, provided you do so competently and at your own cost.

25. Confidentiality

Running the Services means each of us sees things about the other that are not public. This section works both ways.

We will keep your business information confidential. Your customer lists, order and booking history, takings, bank details, supplier arrangements and anything else we can see in your account are yours. We use them only to provide the Services and to support you, we do not disclose them to anyone else except as described in our Privacy Policy, and we do not use them to compete with you.

You will keep ours confidential too. That covers anything we share with you that is not published: pricing we quote you that differs from our public rates, unreleased features and plans, technical details of how the platform works, and anything we tell you in confidence during support. Please do not pass it to a competitor of ours or publish it.

Neither of us breaches this section by disclosing something that is already public, that we knew independently, or that we are required by law or a competent authority to disclose. These obligations continue after your subscription ends.

None of this stops you describing your own experience of BruBiz publicly, including criticism of it, or telling anyone what you pay us.

26. Changes to these terms

We may update these terms — for example when we add features, or when the law changes. The date at the top shows when they were last updated.

If a change materially affects your rights or obligations, we will tell you by email and in your dashboard at least 30 days before it takes effect. If you do not accept the change, you may cancel before it takes effect and we will refund the unused portion of your current term. Continuing to use the Services after that date means you accept the updated terms.

Minor changes — fixing a typo, clarifying wording without changing its meaning — take effect when published.

27. Governing law and disputes

These terms are governed by the laws of Brunei Darussalam.

If a dispute arises, please contact us first at support@brubiz.com. We will try in good faith to resolve it with you directly, and both of us agree to allow 30 days for that before starting formal proceedings. Most problems are settled this way, and it is far cheaper for both of us.

If we cannot resolve it, the courts of Brunei Darussalam have exclusive jurisdiction. Either of us may still apply to a court at any time for an injunction or other urgent relief, and either of us may bring a claim in a small claims or similar tribunal where it qualifies.

Claims must be brought individually. Neither of us may bring a claim as part of a class or representative action.

28. General

  • Entire agreement. These terms, our Privacy Policy, and your quotation or invoice make up the whole agreement between us and replace anything discussed beforehand.
  • Order of precedence. If your signed quotation or a written Custom agreement conflicts with these terms, that document wins for your account.
  • Severability. If a provision is found to be unenforceable, the rest continues to apply. Where a provision would be enforceable if it were narrower, it applies with the smallest change needed to make it work rather than falling away entirely.
  • Survival. Sections that are meant to outlive the agreement do so — 9 (ownership of content), 18 (our intellectual property), 17 (what happens to your data), 22 and 23 (disclaimers and liability), 24 (indemnity), 25 (confidentiality), 27 (governing law and disputes) and this section.
  • No third-party rights. This agreement is between you and us alone. Nobody else can enforce it — including your customers, who buy from you rather than from us (sections 3 and 11), and your staff, whose access comes from you rather than from us (section 14).
  • No waiver. If we do not enforce a right immediately, we have not given it up.
  • Assignment. You may not transfer your rights under these terms without our consent. We may transfer ours to a successor of our business, on notice to you.
  • No partnership. Nothing here makes either of us the other’s agent, partner, employee or joint venturer.
  • Events outside our control. Neither of us is liable for a failure to perform caused by something genuinely beyond our reasonable control.
  • Notices. We will contact you at the email address on your account and through your dashboard; you should contact us at the address in section 29. You agree to receive communications from us electronically.
  • Language. These terms are written in English. If we provide a translation, the English version governs.

29. Contact us

For any question about these terms, a complaint, or a legal notice:

H Biznees Enterprise

trading as BruBiz

Registration number: P30017653

Brunei Darussalam

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